Your DSC token is protected by a PIN. Enter it wrong too many times and the token locks. Here’s what you can do.
Two PINs on every token
User PIN: the one you type when signing.
Admin (SO) PIN: used to unlock the user PIN. Many people never set or note it.
If you still have tries left
Stop guessing. Find where you saved the PIN, or ask the person who set up the token. Each wrong attempt brings you closer to a lock.
If the token is locked
Open your token’s utility (installed with the driver).
Choose the option to unblock or unlock the user PIN.
Enter the admin (SO) PIN and set a new user PIN.
If you don’t know the admin PIN
The token has to be re-initialised, which erases the certificate on it. You’ll then need a new DSC on that token. This is why it’s worth writing both PINs down somewhere safe.
Avoid this next time
Change the default PIN when you first use the token.
Store the user and admin PIN in a password manager.
Don’t share your PIN; anyone with your token and PIN can sign as you.
Written by
Khushboo Bhalani
DSC expert, Global Signtech · Helps customers set up and fix DSCs every day
Frequently asked questions
How many wrong attempts lock a token?
It depends on the brand and its settings. Stop after two or three wrong tries and find the correct PIN.
Can you reset my PIN without losing the DSC?
Only if the admin PIN is known. Message us and we’ll check over remote desktop.
Is a new DSC needed after re-initialising?
Yes. Re-initialising erases the certificate, so a new one has to be issued.
Global Signtech with their great responsiveness and clear communication delivered an exceptional experience from start to finish! Ms. Bhalani is truly customer focused and ensured the entire task got done smoothly and efficiently. She saved me days of waiting and hours of frustration that I would have faced had I ordered the service directly from the CAs.
Kkapil jain3 months ago · Google
Wanted a dsc for my company urgently and within an hour we got it in hand, amazing service!!
HHeena Rathod4 months ago · Google
Very good! I needed class 3 DSC and they made it happen same day. Top Notch professional service providers. Great experience.
PPamela Dsouza7 months ago · Google
Thank you Global Signtech for prompt n quick issue of DSC. Thank you for going above n beyond in helping registration download on my device and also post sales help in resolving the issues not related to you and your scope of services. Highly recommended
PPunit Gosaliaa year ago · Google
I had a genuinely great experience here while getting my Digital Signature Certificate. The service was incredibly fast, and everything was explained so clearly. No hidden charges, no confusion just honest, transparent help from start to finish.
SSankalp Credit Societya year ago · Google
I contacted Global SignTech for a DSC key, and I was very impressed with their service. They guided me clearly, prepared the DSC key promptly, and even couriered it within just one hour. Excellent support and efficiency!
AAnanta Singh6 months ago · Google
Got my dsc soo quickly and without much drama of paper work and personal visit. Totally trustworthy and recommended. Best dsc service in Western area.
AAmit Chauhan5 months ago · Google
They are really helpful and got digital signatures for my entire team in office
AAnil Mohite2 months ago · Google
Renewed my digital signature and very good price and got fast delivery
EEla Palan5 months ago · Google
Exceptional customer support and good technical knowledge. No hidden cost and quality of service 10/10
VVidhi Bhavya sheth11 months ago · Google
They offered best price and support for class 3 digital signature certificate. Got immediate delivery within 2 hours.
SSunil Yadav4 months ago · Google
Got digital signature ready same day. I picked up from their location. Easy and smooth process. Very good service highly recommend
BB.M. Enterprise11 months ago · Google
Got Digital Renewed very fast and quick delivery. They also provided good support via Anydesk thank you
Ccharu shaha year ago · Google
Got my dsc made in just 20 mins. Global signtech made it very easy and convenient
CChetan Rao6 months ago · Google
Global Signtech with their great responsiveness and clear communication delivered an exceptional experience from start to finish! Ms. Bhalani is truly customer focused and ensured the entire task got done smoothly and efficiently. She saved me days of waiting and hours of frustration that I would have faced had I ordered the service directly from the CAs.
Kkapil jain3 months ago · Google
Wanted a dsc for my company urgently and within an hour we got it in hand, amazing service!!
HHeena Rathod4 months ago · Google
Very good! I needed class 3 DSC and they made it happen same day. Top Notch professional service providers. Great experience.
PPamela Dsouza7 months ago · Google
Thank you Global Signtech for prompt n quick issue of DSC. Thank you for going above n beyond in helping registration download on my device and also post sales help in resolving the issues not related to you and your scope of services. Highly recommended
PPunit Gosaliaa year ago · Google
I had a genuinely great experience here while getting my Digital Signature Certificate. The service was incredibly fast, and everything was explained so clearly. No hidden charges, no confusion just honest, transparent help from start to finish.
SSankalp Credit Societya year ago · Google
I contacted Global SignTech for a DSC key, and I was very impressed with their service. They guided me clearly, prepared the DSC key promptly, and even couriered it within just one hour. Excellent support and efficiency!
AAnanta Singh6 months ago · Google
Got my dsc soo quickly and without much drama of paper work and personal visit. Totally trustworthy and recommended. Best dsc service in Western area.
AAmit Chauhan5 months ago · Google
They are really helpful and got digital signatures for my entire team in office
AAnil Mohite2 months ago · Google
Renewed my digital signature and very good price and got fast delivery
EEla Palan5 months ago · Google
Exceptional customer support and good technical knowledge. No hidden cost and quality of service 10/10
VVidhi Bhavya sheth11 months ago · Google
They offered best price and support for class 3 digital signature certificate. Got immediate delivery within 2 hours.
SSunil Yadav4 months ago · Google
Got digital signature ready same day. I picked up from their location. Easy and smooth process. Very good service highly recommend
BB.M. Enterprise11 months ago · Google
Got Digital Renewed very fast and quick delivery. They also provided good support via Anydesk thank you
Ccharu shaha year ago · Google
Got my dsc made in just 20 mins. Global signtech made it very easy and convenient
